County Commissioners Present Proclamation to Tax Collector’s Office for Governor’s Sterling Award Achievement

Hillsborough County Board Recognizes Tax Collector Nancy Millan and Team for 2025 Sterling Award Excellence

TAMPA, Fla., August 6, 2025 – The Hillsborough County Tax Collector’s Office was honored today with a proclamation from the Hillsborough County Board of County Commissioners recognizing the office as a recipient of the prestigious 2025 Governor’s Sterling Award. The proclamation was presented during the Board’s regular meeting on August 6, 2025.

The Governor’s Sterling Award represents Florida’s highest recognition for performance excellence among state and local government organizations. The award acknowledges organizations that demonstrate superior management approaches resulting in significant achievements in quality and productivity.

“I am deeply honored by this recognition and incredibly proud of our entire team,” said Tax Collector Nancy Millan. “This award reflects the dedication and commitment of every member of our office who works tirelessly to serve the residents of Hillsborough County with excellence every single day.”

During the proclamation ceremony, Tax Collector Millan highlighted the office’s commitment to innovation and accessibility of services. She emphasized the organization’s ongoing efforts to enhance customer experiences through modernized processes and expanded service options.

“Our focus remains on providing amazing customer service to our community,” Millan stated during her remarks to the Board. “We will continue to innovate and improve our services with the goal of being the best Tax Collector’s office in the state of Florida.”

The Sterling Award evaluation process examines leadership, strategic planning, customer focus, measurement and analysis, workforce focus, operations focus, and results. The Hillsborough County Tax Collector’s Office demonstrated excellence across all categories, earning this distinguished recognition.

For more information about the Hillsborough County Tax Collector’s Office and its services, please visit hillstaxfl.gov.

About Hillsborough County Tax Collector’s Office:

The Hillsborough County Tax Collector’s Office (HCTC) is a proud recipient of the 2025 Governor’s Sterling Award. The office serves approximately 1.6 million residents across Florida’s third-largest county through nine offices staffed by over 400 dedicated employees. We collect and distribute property, tangible, business, and tourist development taxes that fund essential community services including schools, roads, and public safety.

As an agent for the Florida Department of Highway Safety and Motor Vehicles, we provide motor vehicle, vessel, and mobile home titles and registrations, issue driver licenses and ID cards, administer driving tests, issue disabled parking permits, collect tolls, and clear toll violations.

Through partnerships with various state and local agencies, we offer additional services including Florida birth certificates, concealed weapons permits, vehicle for hire permits, and hunting and fishing licenses—all distributed according to Florida Statutes.

Our dedication to empowering the community through accessible, innovative services is guided by our values of doing the right thing, going the extra mile, and working together as #TeamHCTC to lead in delivering amazing service experiences. For more information, visit hillstaxfl.gov.