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For Immediate Release:
For additional information please contact Tory Davis, Director of Communications & Community Relations at 813-635-5264

Hillsborough County Tax Collector Nancy C. Millan to Expand the North Tampa Office

Tampa, FL — June 9, 2023

[Tampa, FL] – Hillsborough County Tax Collector, Nancy C. Millan, will be temporarily closing the Tax Collector’s North Tampa office, located at 3011 University Center Drive in Tampa, to expand the facility starting on June 16th at 12:00 p.m.

Hillsborough County now has the third largest population in Florida with approximately 1.5 million residents. According to ESRI, the population is projected to reach 1.6 million by 2025. Statewide motorist data shows the number of licensed drivers in Hillsborough County has increased by over 20% since 2010 – a net increase of over 227,000 licensed drivers. With so many new residents migrating to the area, Tax Collector services – including driver licenses, titles, and registrations – are in high demand.

Due to the growing demand for service, Millan will be expanding the North Tampa office by 5,000 square feet.  Upon re-opening, the location will have more lobby seating and customer service stations.  The Tax Collector’s office on University Center Drive has been open since 2011 and serves about 17 percent of the Tax Collector’s total branch customer base, estimated to be about one million in 2023.  Millan anticipates the new and improved North Tampa office will re-open in the fall.

“We will work to minimize any disruptions to our services during this period,” said Millan. “We are excited about the opportunity to expand services in the North Tampa area to meet service demands, even if we have to close for a short period to make it happen.”  The new and improved office will have new and innovative service features such a self-service stations and virtual agent stations.

Millan plans to open a temporary location on Monday, June 26th in the space adjacent to their existing location to continue serving customers in this area during construction. Debit, credit, and check payments will be accepted for transactions in the temporary office site. No cash payments will be accepted.

The temporary space will have limited capacity, so Millan encourages customers to take advantage of the Tax Collector’s online services when possible, including online driver license and registration renewals, property tax payments and business tax payments.  Convenient online services include Express Lane services for registration renewals with same day pickup in select Tax Collector locations.

Customers can also access other offices conveniently located throughout Hillsborough County.  Visit hillstax.org/location for a listing of all locations.  Offices are open at 8:00 am to 5:00 pm, Monday through Friday and from 9:00 am to 5:00 pm on Wednesdays.   Driver License services are available until 3:30 p.m.

To learn more about Tax Collector services, information, and other locations, visit hillstax.org.