The Hillsborough County Tax Collector’s Office has received a national award for workplace excellence and employee satisfaction, according to a news release from the office.

For the second year in a row, national research firm Energage has awarded the Tax Collector’s office the 2023 National Top Workplaces Culture Excellence Award for its commitment to DE&I initiatives and exemplary leadership as a women-led organization. The award is based on employee feedback measuring 24 markers of employee satisfaction from companies nationwide. The Hillsborough County Tax Collector ranked in the top 5% in five categories: trusted leader, strong values, open-minded, innovation and company direction.

The office, led by Tax Collector Nancy C. Millan, has about 400 employees across nine offices in Hillsborough County. The office offers professional development programs and benefit incentives that prioritize the well-being and growth of employees, along with the organization’s success, the news release says.

“I’m incredibly proud of the culture of excellence we have developed within the Tax Collector’s office, where our team feels valued, represented, and empowered,” Millan says, in the release.

In January 2024, the Tax Collector’s office is launching a new Skill-Based Incentive Pay Program, which offers monthly stipends for language proficiency, certifications, and degrees — another example of Millan’s efforts to attract and retain talent to meet customer expectations for service delivery.

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