Culture
Our Culture
Helping Create a Thriving Community
Our team provides vital services in Hillsborough County. Our customers need a driver license to drive to work or school, to get a job, secure housing, go to the doctor and so much more. They also need to register their vehicles, get a license to hunt or fish, or get their business tax license to start a business. These are just a few of the services we deliver to the public at the Tax Collector’s Office. We also collect and distribute county property tax dollars which fund vital county infrastructure, programs and services including schools, roads and waterways, libraries, law enforcement and fire rescue.
Our team at the Hillsborough County Tax Collector’s Office is proud of the important work we do to keep our community thriving. In order to be a high performing organization, we have established our culture by defining who we are, why we exist, and who we are when we are at our best. At the Hillsborough County Tax Collector’s Office, these areas are outlined in our mission, vision and values. These critical elements of our culture live in the collective hearts and habits of each one of our team members, and are part of every aspect of our work.
Our Vision
Our vision provides a clear roadmap for our future, aligning everyone towards one common goal.
Our Mission
A mission statement serves as the compass that guides our organization’s journey to being amazing!
Our Values
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We do the right thing
- Integrity and public trust are the foundation of what we do.
- We are good stewards of tax dollars and data.
- We are committed to honesty and transparency.
- We do the right thing, even when no one is watching.
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We go the extra mile
- We go above and beyond to provide our customers with an exceptional service experience.
- We make it easy to do business with us.
- We ensure our services are accessible to ALL customers.
- We treat our customers with respect and compassion.
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We are innovators
- We encourage new ideas and continuous improvement.
- We find groundbreaking solutions that positively impact our customers and our team.
- We aim for the highest standard of quality and efficiency in everything we do.
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We are #TeamHCTC
- Together we are stronger.
- We work together to deliver excellence for our customers, our team, and our community.
- We are passionate about our work and supportive of each other.
- We work, win, and celebrate as ONE team.
